Hello, I’m Chris!

I’m an interaction designer based in Leeds and I design accessible services that real people can use.

I currently work for HMRC on the new customs declaration service. Helping businesses get their products through customs.

As part of my time at HMRC I have:

  • worked with a service designer, to design the end-to-end journey across several services
  • helped to promote united patterns across services using the Gov design principles
  • been part of an agile team, replacing the financial services associated with customs
  • researched and highlighted solutions for HMRC’s Self Assessment peak traffic

Other aspects of my work include:

  • helping teams across HMRC meet standards and use the best pattern to meet user needs
  • assessing services against the Government Design Principles (previously the GDS standards)